In Denver furniture stores are everywhere and this is great for prospective buyers: lots of places to visit, to get information and compare products and prices.
Here are a few important things that you should know about furniture stores and their way of making business.
- Salespersons
Salespersons in furniture stores can be pushy sometimes, indeed, but they have a reason: they will get commissions if you buy, so naturally they will do their best to convince you. In some cases, it is in your best interest, as a client, to hear their offer, however, you also have the right to dismiss them politely if they are too aggressive and alter your right to prospect on your own.
- Furniture delivery
There is a time frame that stores typically claim for furniture delivery, but in some rare cases, things may get complicated leading to delays. Sometimes it is the store`s fault, sometimes it is not, but as a customer, before purchasing an item, get written confirmation that you are allowed to cancel the order in case of delay. It is also important to know that legal regulations state that a company is obligated to ship the order within 30 days (unless it chooses to state differently) and must notify the customers about the delay and allow them to cancel if they prefer not to wait that long.
- Damaged furniture
A very high percent of consumer complaints against stores involve damaged furniture. The thing is furniture can leave the store intact and be damaged by the delivery persons or during the transportation. This is why it is very important that customers inspect the delivered furniture very closely and accept it only if it is intact. Otherwise, they have the right to return it.
- Price vs. quality
In some cases in the Denver area, furniture stores are focused on profit, just like anywhere else. Sales are often made to look more attractive than they are and this is why consumers should always try to negotiate discounts or other advantages (free delivery etc.) when the retailer allows it.
As about quality, not all pieces of furniture are equal. In a furniture store, you may be able to find products from different manufacturers; some are top-quality, while others may be less resistant and more vulnerable to wear and tear. Besides the information received from the store, customers should also conduct their own evaluation of the products and that means checking them carefully for signs that may indicate a breakdown to come.
- Buying the furniture is not the only expense
In many cases, delivery and assembly are charged and they are not cheap, especially if the customer purchases several large pieces. Customers who live in non-elevator buildings often have to pay even more to get the furniture up the stairs. Also, some furniture retailers offer financing programs to consumers who do not have cash. But this is only an apparent advantage that will turn into a financial concern if you miss a payment: the interest rate will be high and retroactive to the original balance, so make sure that you know your budget before purchasing furniture.